1. Data Controller
KernByte Solutions SIA, Reg. No 40203737822, registered at Brīvības iela 111 - 36, Ogre, Ogres nov., LV-5001, Latvia, represented by its director Vladislavs Jermakovics, acts as the data controller for the personal data described in this policy.
For any privacy-related inquiries, please contact us at Office@kernbytesolutions.com.
2. Data We Collect
We may collect the following categories of personal data:
- Identity data — full name, company name, job title.
- Contact data — email address, phone number, postal address.
- Project data — budget range, requirements, messages you submit through our forms.
- Technical data — IP address, browser type, device information, timestamps.
- Usage data — pages visited, interaction events, referral source.
3. Legal Basis for Processing
We process personal data on one or more of the following legal bases:
- Consent — when you voluntarily submit a form or subscribe.
- Contract — where processing is necessary to provide our services.
- Legal obligation — where we are required to retain records by Latvian or EU law.
- Legitimate interest — to operate, protect and improve our website and services.
4. How We Use Your Data
- To respond to inquiries and prepare project proposals.
- To deliver, maintain and improve contracted services.
- To issue invoices and meet accounting obligations.
- To detect, prevent and address technical or security issues.
- To comply with legal and regulatory requirements.
5. Data Sharing
We do not sell personal data. We may share data with carefully selected processors strictly as necessary to deliver our services (hosting providers, analytics, payment processors, email services). All processors operate under a Data Processing Agreement compliant with GDPR Article 28.
6. International Transfers
Where personal data is transferred outside the European Economic Area, we rely on Standard Contractual Clauses approved by the European Commission or equivalent safeguards.
7. Data Retention
We retain personal data only for as long as necessary for the purposes stated above: inquiry records for up to 24 months, contractual and accounting records for up to 10 years as required by Latvian law.
8. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request rectification or erasure of inaccurate or outdated data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent at any time.
- Lodge a complaint with the Latvian Data State Inspectorate (Datu Valsts Inspekcija).
To exercise any of these rights, contact us at Office@kernbytesolutions.com. We respond within 30 days.
9. Cookies
Our website uses only essential cookies required for core functionality and, where enabled, privacy-friendly analytics. You may disable cookies through your browser settings without affecting essential site operation.
10. Security
We implement industry-standard technical and organizational measures — including TLS encryption, access controls and regular security reviews — to protect personal data against unauthorized access, alteration, or disclosure.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The most current version is always available on this page, with the effective date noted above.